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Privacy Policy

Berkshire Heritage Joiners

1. Who We Are

Berkshire Heritage Joiners Company
Address: Barn 3, Ffiennes Farm, Littlewick Green, Maidenhead, SL6 3QR
Email: sales@bhjoiners.co.uk
Phone:  01628 947 778

We are a bespoke joinery company based in Berkshire, UK, specializing in handcrafted windows, doors, and heritage woodwork.

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2. What Information We Collect

We may collect the following types of personal data:

   Information You Provide Voluntarily:

  • Name

  • Email address

  • Phone number

  • Address

  • Project details or enquiries

  • Feedback or reviews

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3. How We Use Your Information

We use your information to:

  • Respond to your enquiries or requests

  • Provide quotes and manage projects

  • Schedule consultations and site visits

  • Improve our website and customer service

  • Send updates related to your enquiry or project

  • Maintain legal or regulatory compliance
     

4. Legal Basis for Processing

Under the UK GDPR, we process personal data based on:

  • Consent – when you voluntarily provide information (e.g., contact form)

  • Contract – to fulfill a service or quotation request

  • Legitimate interests – to improve our services and business operations

  • Legal obligation – to comply with applicable laws and regulations
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5. Sharing Your Information

We do not sell or trade your personal information.

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6. How We Store and Protect Your Information

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

Your data is stored securely on UK-based or GDPR-compliant servers. We retain personal data only for as long as necessary to fulfill the purpose it was collected for, or as required by law.

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7. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict certain types of processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at: info@berkshireheritagejoiners.co.uk.

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8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their policies separately.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our business practices. Any updates will be posted on this page with the updated date.

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10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please get in touch:

Berkshire Heritage Joiners Company
Email: sales@bhjoiners.co.uk

Phone:  01628 947 778
Address: Barn 3, Ffiennes FarmLittlewick GreenMaidenheadSL6 3QR

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