Frequently Asked Questions
1. What types of bespoke joinery do you offer?
We specialise in handcrafted timber joinery, including sash windows, casement windows, French doors, exterior hardwood doors, custom wooden frames, mouldings, heritage restorations, and made-to-measure joinery for both modern and period homes.
2. Do you manufacture all your joinery in-house?
Yes. All windows, doors, and bespoke joinery are made in our own workshop in Berkshire, allowing us to maintain high quality control and deliver true craftsmanship.
3. Can you match existing period or listed building joinery?
Absolutely. We specialise in conservation joinery and can replicate original profiles, mouldings, horn details, glazing bars, timber species, and traditional joinery methods to satisfy planning and heritage requirements.
4. Are your sash windows available with double glazing?
Yes — we offer slimline heritage double glazing, which is accepted by many conservation officers due to its authentic appearance and improved energy efficiency.
5. What’s the difference between sash and casement timber windows?
Sash windows slide vertically (or horizontally), while casement windows open outwards on hinges. We manufacture both to order and can advise which style best suits your property’s age and architecture.
6. Do you install the windows and doors you manufacture?
Yes, we provide a full supply-and-install service, including removal of old units, fitting, finishing, and after-care support.
7. What timber do you use for your windows and doors?
We use only high-grade, sustainably sourced timbers such as Accoya, hardwood, and oak. Choice depends on the project, style, and durability required.
8. Can you match my existing paint or stain finish?
Yes. We can fully finish your joinery in any RAL colour, heritage shade, or natural stain. Factory finishing ensures a smooth and long-lasting surface.
9. Are your timber windows energy efficient?
Our double-glazed sash and casement windows meet modern energy-efficiency standards, with options such as low-E glass, warm-edge spacers, draught-proofing, and high-performance glazing.
10. Do you manufacture French doors and exterior timber doors?
Yes — all doors are custom-made to fit your exact opening, with options for multi-point locking systems, double glazing, decorative mouldings, and bespoke panel designs.
11. Can you work on Grade II listed properties?
Yes. We are experienced in conservation-grade joinery and can work with architects, surveyors, and planning officers to comply with all listed-building requirements.
12. Do I need planning permission for new timber windows in a listed property?
Most listed buildings require consent for any window or door replacement. We can help guide the application process and provide drawings, profiles, and technical details to support your submission.
13. Do you offer guarantees on your windows and doors?
Yes — our joinery comes with manufacturer guarantees on glazing, paint finish, and workmanship for long-term peace of mind.
14. Do your windows comply with building regulations?
Yes. Our products meet UK building regulations for ventilation, thermal performance, safety glazing, and fire escape requirements, where applicable.
15. Do you offer site surveys and measurements?
Yes, our team provides on-site surveys across Berkshire and surrounding counties to ensure precise measurements before manufacturing.
16. Can you create bespoke custom designs?
Absolutely. Whether you need curved frames, arched windows, oversized doors, decorative glazing, or bespoke mouldings, we can design and build joinery to any specification.
17. Can you create joinery for new extensions or home renovations?
Absolutely. We regularly work with builders, architects, and homeowners to design made-to-measure windows, doors, and timber joinery for extensions, loft conversions, and full refurbishments.
18. Can you supply windows and doors in non-standard sizes?
Yes, all our joinery is bespoke and made-to-measure, so we can create windows and doors of any size or shape to perfectly fit your property.
19. How do I maintain my timber windows and doors?
Regular maintenance includes gentle cleaning, checking seals and hinges, repainting or re-staining every few years, and addressing any minor damage promptly to extend their lifespan.
20. Can you combine modern performance with traditional aesthetics?
Absolutely. Our bespoke joinery balances period-correct design with modern standards for insulation, security, and energy efficiency.
21. Can I visit your workshops?
Our priority is offering a personalised service by visiting you at home, which allows us to fully understand your space and requirements. However, workshop visits can be arranged by appointment for clients who wish to see our craftsmanship firsthand. Please contact us to discuss a suitable time, and we’ll be happy to accommodate your visit.
22. I have a large-scale project - can you assist?
Yes, absolutely! We frequently handle large-scale joinery projects and have the expertise, facilities, and skilled team to manage work of any size. Whether it’s a full house renovation, extensive heritage restoration, or a major architectural installation, we have the capacity to deliver substantial projects without compromising our high standards of craftsmanship. Our experienced project management ensures even the largest jobs are completed efficiently and to the highest quality.